Troubleshoot: over capacity

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What caused this problem?

There are too many people around the world who are using for our servers to handle all the activity.

What can I do differently?

Nothing - this isn't your fault! Just wait a few minutes and try again.

How long is the site going to be down?

We cannot say for sure, but we can assure you that we're doing everything we can to fix this. Seriously, we have on-call hours for when this happens so one of us can jump out of bed and fix it asap.

Will reloading the page I was trying to go to fix it?

It's possible, but that may just add to the already strenuous load on the site. The best thing we can suggest right now is to wait for 10-15 minutes and try again.

I have a question that's not listed here.

Go ahead and add it in the comments below! We'd love to know what sorts of questions you have specifically for this situation and we'll add questions from below up here into the FAQ as we receive new ones. If you need help with something else though, please submit a support request with the tab above. Thanks!

Thank you for your patience!

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