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Haiku Deck for iPhone FAQ

Here are some common questions and answers about Haiku Deck Pro:

Why aren't my other Haiku Deck Presentations showing up on the iPhone app?

First, please be sure that you're not getting any sync errors when you start up the app. It may take a few moments for all of your decks to download.

Second, please check your sign-in. In Haiku Deck, user names are CaSE SentiTIvE. This means users can have different accounts that use the same email address capitalized differently. For example, User@gmail.com will create a different account than user@gmail.com (all lower case, no capital "U"). Alternatively, some users have accounts with Twitter or FB sign-ins as well as one that uses an email address. 

If you've tried this and are still missing decks, please contact us at support@haikudeck.com and we'll do our best to help you figure things out.

Is it free to use Haiku Deck for iPhone?

Yes, the app is free to use. Some users decide to upgrade to Haiku Deck Pro, our subscription product that gives advanced functionality. Haiku Deck Pro lets you download decks for offline viewing, set privacy on decks, and lets you replace our logo with your own. It also gives access to YouTube video embedding (web app only) and access to Zuru, our tool that uses Artificial Intelligence to convert existing PowerPoint presentations to more beautiful presentations auto-magically. Learn more about Haiku Deck Pro here

How do I share my presentations?

What good are presentation that don't get shared?! Look for the share button in the top left corner of the editor or underneath the "..." on the main screen. If you want to share your deck as an attachment, look for the export/download button, also in the top left of the editor or under the "..." button.

What if I need more help?

We'd love to hear from you! email us at support@haikudeck.com and we'll get back to you as soon as possible. For fastest service, please include as much detail as you can about your issue.

 

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